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Don’t permit a novice 24 hour carpet cleaner come to repair your water damaged carpets. These are the cautions you must be aware of:

Overcharging. An unprofessional water restoration technician may fill the job up with superfluous steps. E.g. using dehumidification for drying the flooded carpets isn’t always needed.

Having the correct equipment. They can borrow equipment from hire companies for drying the carpet. This is all right, but a professional water damage restorer will possess all their equipment so they provide a faster response and hopefully a better value job.

Moisture metre. If they don’t have the right moisture meter, they won’t be able to see whether the carpet is dry. This increases the danger of mould in future. Mould removal may be required in the future.

Specialisation. There are a whole lot of “Carpet Cleaners” in this industry who do repair work on the “side.” i.e. they don’t deal with this sort of job often. Be careful of it. Repairing a carpet is an art. Reinstalling carpets on the gripper strips should be completed by a professional, otherwise they can be permanently damaged.

You might be pondering, how do I choose a professional Flood Restoration techinician? Below I have selected some signifiers to look out for when you hunt around for a carpet flood damage business:

What size is their Yellow Pages ad: This can be an indication as to how much work they are getting already. A full-size Yellow Pages ad slot can cost more than $50 000. So if they have invested in a larger ad, you can have some indication that they will deliver the goods.

Where do they show in Google? The higher they are in Google, the more webpage views there are for that business.

What Qualifications do they have? The base qualification they need is a IICRC qualification of Applied Structural Drying and Water Damage Restoration.

Do Insurance companies use them for their water damage jobs? This is a top indicator. If insurance companies source them, the business is very likely to be superb at their work. Insurance companies tend to use the companies that give them the best value for money.

What kind of Equipment do they have? They should own a minimum of 100 Air movers. If they own this many, this could indicate they have been going for some time. We took 8 years to own that many wet carpet drying air movers.

What kind of commitment can you get out of them by calling over the phone? Try to pin them down to a price for water extraction, water removal and initial inspection. If they won’t give you a price for this in the least, you know they are not going to serve you, so go elsewhere.

Response Time – Our Water Damage business based in Brisbane is premised to a 59 minute response time for a water damage emergency. The restoration needs to be done ASAP. Mould can develop within a 24 hour period.

If you focus on these tips you are sure to find a Flood Damage Restoration professional who knows what they are doing.

If you have carpet water damage Brisbane, call us for flooded wet carpet drying. Brisbane storm season is approaching and you may need storm damage carpet cleaning. Brisbane and surrounding areas serviced.